Monthly Services

Want to save money on expensive support costs? We have monthly support packages that fit everyone's budget for both Home and Small Business services...

Business Solutions

Our monthly support package is our service that lets us act as your IT department. If you have a small or medium sized business that relies on your computer network yet do not require a full time IT expert, then the monthly option is ideal. With immediate access to our helpdesk and our experts, you get a quick answer to any IT problem. Our service also allows us to provide a range of further technical solutions that help your systems stay up and running. For a small monthly charge, you get your own IT computer expert on hand without the need for recruitment, and with access to our extensive skills, knowledge that you are in good hands. To ensure your systems are working for you, you must be sure you are receiving a quality support service for your network. Using our remote software solutions we can quickly and securely connect to your systems and fix 90% of problems without the need for a visit. This reduces your costs and provides you with a faster response to your questions and problems. Our monthly computer support package provides your business with a quality service level agreement at a competitive price. With the skills of our engineers, you can expect a professional service. All in all, we provide a professional and personal service, allowing you to run your business safe knowing that your systems are in good hands! Call one of our sales representatives or send us an email and realize the potential of your IT systems.

For businesses we have two packages to choose from:

1-5 computers = $50.00/month
6-10 computers = $100.00/month

Home Solutions

Our at home clients can now have support when having home computer or home network related issues. For a recurring monthly charge of $15.00, we offer all home clients a 2 hour support call with one of our support specialists. Our at home client services include onsite visits or remote support. Problems can occur on your computer at the most inconvenient times. When that time comes, look to DigitalFokus for fast, friendly and reliable PC repair/support to assist you when things go wrong. No matter what the problem and no matter how big it may be…why not call us? Our engineers will stop over at a time convenient for you.

Our New Broadband Installation Service is there to help you install your broadband kit and configure your computer for the best online experience. Perhaps you would like to install a home network and are not sure how to start? Or maybe you think your computer would benefit from a memory or hard disk drive upgrade? We can assist with computer upgrade service, too! We do not charge a call out fee and if we are unable to resolve your problem, you will not be charged one penny. Our services are offered to you at very competitive home rates. We have mobile computer technicians that can come out to your home and help fix your home computer or network related issues. We have a 95% rate of fixing and repairing your computer on the spot; otherwise our technicians will take your computer back to the workshop and have it returned to you within 2 – 3 working days (depending on availability of parts). All our technicians attending network and computer support jobs are fully qualified and experienced in Computer I.T. You can be certain that you are receiving maximum professionalism and value for money when we come to you.

Our home computer service rates: You pay for the first hour, then an incremental charge for every 15min block thereon after. These rates will ensure that you do not have to pay a cent more for support you have not received. Get the job done professionally the first time around.

Home users package monthly service charge $15.00

Please contact us if you need a customized package for your specific network/computer related environment. Of course price isn't the only reason to choose Digital Fokus over a competitor. Go ahead, shop around... you will soon find that not only does Digital Fokus offer the best pricing, you find we also offer the fastest service and the most qualified computer repair specialist to fix your computer.