| Wireless Networking In Your Home or Office | Our Price | Average Competitors Price | YOU SAVE! |
| Networking Installation | $75 | $159 | |
| Securely share the internet, printers, and files from anywhere in your office or home. Enjoy fast and easy multi-tasking with a safe and secure wireless network installed by Digital Fokus. An agent will arrive to your location and will setup or troubleshoot a two (2) device wired/wireless network (Devices can be computer, access point, print server, range extender, Xbox, Xbox 360, or Playstation 2). | |||
| Hardware not included. Add additional devices for $25. | $84 | ||
| Single PC Networking Installation | $65 | $89 | |
| Enjoy fast and easy multi-tasking with a safe and secure wireless network installed by Digital Fokus. An agent will arrive to your location and setup a new single (1) computer wired/wireless network. | |||
| This service excludes setting up any File and Print Sharing and any network troubleshooting. Hardware not included. | $24 | ||
| Wireless Security Setup | $45 | $59 | |
| Did you know that 80% of wireless networks are not secure? How secure is your network? With this service, an Agent will arrive to your location and will secure your existing Wireless Network. | |||
| Hardware and software not included. | $14 | ||
| Set Up & Secure My New Computer In Your Home or Office | Price | Their Price | Save! |
| Standard Security & Performance (2 Single Title Software Installs, Optimization) | $179 | $229 | |
| Maximize computer's performance with more than 100 enhancements. We'll personalize it to your needs and remove all unnecessary clutter. Installation of security and privacy software to ward off viruses and spyware. Software included. All critical updates installed. | $50 | ||
| Advanced Security & Performance (2 Single Title Software Installs, Optimization, Restore CD) | $199 | $249 | |
| Standard Security & Performance, plus: We'll create a restore CD of your computer information in case the hard drive fails. | $50 | ||
| Premium Security & Performance (2 Single Title Software Installs, Optimization, Restore CD, Parental Control Software) | $249 | $299 | |
| Advanced Security & Performance, plus the installation of Parental Control Software - included with purchase. | $50 | ||
| Repair & Upgrade My Computer In Your Home or Office | Price | Their Price | Save! |
| Advanced Diagnostic With Repair (diagnostic, cleaning, virus/spyware removal, os repair, optimization, software updates) | $199 | $249 | |
| Extensive diagnosis to discover the cause of crashes, lockups, unusual slowness or internet problems. Includes software repair, viruses and spyware removal and physical cleaning. Optimize to enjoy faster computer speed and better performance. | $50 | ||
| Advanced Diagnostic, Repair & Prevention (diagnostic, cleaning, virus/spyware removal, os repair, software updates, 2 single title software installs, optimization) | $299 | $349 | |
| All the advantages of Advanced Diagnostic & Repair PLUS installation of security and privacy software to keep your computer protected. Security software included. | $50 | ||
| Protect & Save My Data In Your Home or Office | Price | Their Price | Save! |
| One Time Data Backup / Transfer (CD/DVD, Ext device, direct HD, Network Attached Storage. Move 9.4 Gigabytes of data) | $179 | $229 | |
| Save secure copies of your computer's files in case of a severe crash. Up to 9GB of your computer's essential files will be secured. (Unlimited backup available. Ask an Agent for details.) | $50 | ||
| Automated Data Backup (Internal, External HDD, NAS) | $179 | $229 | |
| Save secure copies of your computer's files in case of a severe crash. Up to 9GB of your computer's essential files will be secured. (Unlimited backup available. Ask an Agent for details.) | $50 | ||
| Additional Services In Your Home or Office | Price | Their Price | Save! |
| Diagnostic | $109 | $159 | |
| Agents will get to the heart of the matter and root out the problem through a series of system checks and diagnostics. And once the riddle is solved, we'll advise you on the best course of action for you to take to get your PC back into shape. | $50 | ||
| Computer Cleaning | $75 | $129 | |
| Dust bunnies — believe it or not, they are one of your computer's worst enemies. The accumulation of dust particles in your computer case can shorten the life of your PC. The particles block essential airflow to the system which causes the processor and hard drive to overheat, creating irreversible damage. Agents will decontaminate your computer from the grips of those grimy hares. | $54 | ||
| Computer Optimization | $75 | $129 | |
| Your computer, just like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. This service includes over 100 system tweaks that will shorten your computer's boot time, deleting unwanted files and unnecessary background processes. Agents will bring your system up to speed with the most recent updates to guard against security threats, and if needed, defrag your hard drive. | $54 | ||
| Single Title Software Install (AV, AS, OLB. Etc.) ** | $75 | $129 | |
| From tax preparation to hobbies — Digital Fokus will install a utility or productivity software. Service excludes operating system installation. Software not included. | $54 | ||
| Software Suite Install (Suite, MSFT Office, DI Suites, Etc.) ** | $109 | $159 | |
| Service includes the repair, troubleshoot, or install one software suite (ex. Office, Norton Internet Security, etc.) and the installation of all critical updates for the software suite. Agents will also test the software suite for proper functionality. Software not included. | $50 | ||
| Hardware Install (upgrade/service) ** | $75 | $159 | |
| Agents are standing by to install any one PC compatible internal or external hardware device onto your desktop or laptop. Graphics/video card, memory, hard drives, and optical drives are examples of what this service includes. Hardware not included. | $84 | ||
| Operating System Install | $75 | $249 | |
| Installation of the latest version of Microsoft® Windows that best suits you and your computer. Agents will install all critical system updates. Software not included. | $174 | ||
| Restore CD Creation | $79 | $129 | |
| Did you know most new PCs come with the restore copy of your new system on the hard drive? Take the fuss out of creating a restore disk. Agents are standing by to take the trouble out of the process and create a restore CD for you. | $50 | ||
| 1 Hour Training | $75 | $159 | |
| Digital Fokus offers hour-long, personalized training sessions where you'll learn what you want to learn,on a specific topic, at your own pace — right there at your own computer in the friendly confines of your home. Examples include: software, basic PC skills, digital imaging, digital video, digital music. Training excludes topics containing any proprietary Digital Fokus information. | $84 | ||
| 2 Hour Training | $135 | $229 | |
| One Hour not enough? Double your Agent time with a Two Hour Training. | $94 | ||
| PC Setup & Customization | $75 | $129 | |
| When purchasing a new PC, you can have it personalized to your precise computing needs! Agents that have the power to make over 100 system adjustments to make your PC a lean, mean, smooth-running machine right from the get go. | $54 | ||
| Set Up & Secure My New Computer You Drop It Off Or Ship It To Us | Price | Their Price | Save! |
| Standard Security & Performance (Security Software & Installation Included, Optimization) | $75 | $129 | |
| Maximize computer's performance with more than 100 enhancements. We'll personalize it to your needs and remove all unnecessary clutter. Installation of security and privacy software to ward off viruses and spyware. Software included. All critical updates installed. | $54 | ||
| Advanced Security & Performance (Security Software & Installation Included, Optimization, Restore CD) | $100 | $149 | |
| Standard Security & Performance, plus: We'll create a restore CD of your computer information incase the hard drive fails. | $49 | ||
| Premium Security & Performance (2 Single Title Software Installs, Optimization, Restore CD, Parental Control Software) | $149 | $199 | |
| Advanced Security & Performance, plus the installation of Parental Control Software - included with purchase. | $50 | ||
| Repair & Upgrade My Computer You Drop It Off Or Ship It To Us | Price | Their Price | Save! |
| Advanced Diagnostic With Repair (diagnostic, cleaning, virus/spyware removal, os repair, optimization, software updates) | $149 | $199 | |
| Extensive diagnosis to discover the cause of crashes, lockups, unusual slowness or internet problems. Includes software repair, viruses and spyware removal and physical cleaning. Optimize to enjoy faster computer speed and better performance. | $50 | ||
| Advanced Diagnostic, Repair & Prevention (diagnostic, cleaning, virus/spyware removal, os repair, software updates, Security Software & Installation Included, optimization) | $249 | $299 | |
| All the advantages of Advanced Diagnostic & Repair PLUS installation of security and privacy software to keep your computer protected. Security software included. | $50 | ||
| Protect & Save My Data You Drop It Off Or Ship It To Us | Price | Their Price | Save! |
| One Time Data Backup / Transfer (CD/DVD, Ext device, direct HD, Network Attached Storage. Move 9.4 Gigabytes of data) | $75 | $99 | |
| Save secure copies of your computer's files in case of a severe crash.Up to 9GB of your computer's essential files will be secured. (Unlimited backup available. Ask an Agent for details.) | $24 | ||
| Automated Data Backup (Internal, External HDD, NAS) | $109 | $129 | |
| Connect external hard drives to computer, install software & drivers, and verify drivers are functional. Hard drive not included. (Data transfer services available. Ask an Agent for details.) Set up operating system software for network system access and configure computer to routinely back up. Show you how to store data for back up. | $20 | ||
| Clean & Remove (Hard Drive Erasure) | $39 | $59 | |
| Resell or donate your computer with confidence after we remove all your confidential files and information from the hard drive. Don't give away yourconfidential information. | $20 | ||
| Additional Services You Drop It Off Or Ship It To Us | Price | Their Price | Save! |
| Diagnostic | $55 | $69 | |
| Agents will get to the heart of the matter and root out the problem through a series of system checks and diagnostics. And once the riddle is solved, we'll advise you on the best course of action for you to take to get your PC back into shape. | $14 | ||
| Computer Cleaning | $15 | $19 | |
| Dust bunnies — believe it or not, they are one of your computer's worst enemies. The accumulation of dust particles in your computer case can shorten the life of your PC. The particles block essential airflow to the system which causes the processor and hard drive to overheat, creating irreversible damage. Agents will decontaminate your computer from the grips of those grimy hares. | $4 | ||
| Computer Optimization | $20 | $29 | |
| Your computer, just like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. This service includes over 100 system tweaks that will shorten your computer’s boot time, deleting unwanted files and unnecessary background processes. Agents will bring your system up to speed with the most recent updates to guard against security threats, and if needed, defrag your hard drive. | $9 | ||
| Single Title Software Install (AV, AS, OLB. Etc.) ** | $20 | $29 | |
| From tax preparation to hobbies — Digital Fokus will install a utility or productivity software. Service excludes operating system installation. Software not included. | $9 | ||
| Software Suite Install (Suite, MSFT Office, DI Suites, Etc.) ** | $49 | $59 | |
| Service includes the repair, troubleshoot, or install one software suite (ex. Office, Norton Internet Security, etc.) and the installation of all critical updates for the software suite. Agents will also test the software suite for proper functionality. Software not included. | $10 | ||
| Hardware Install (upgrade/service) ** | $29 | $39 | |
| Agents are standing by to install any one PC compatible internal or external hardware device onto your desktop or laptop. Graphics/video card, memory, hard drives, and optical drives are examples of what this service includes. Hardware not included. | $10 | ||
| Operating System Install | $75 | $129 | |
| Installation of the latest version of Microsoft® Windows that best suits you and your computer. Agents will install all critical system updates. Software not included. | $54 | ||
| Restore CD Creation | $19 | $29 | |
| Did you know most new PCs come with the restore copy of your new system on the hard drive? Take the fuss out of creating a restore disk. Agents are standing by to take the trouble out of the process and create a restore CD for you. | $10 | ||
| Internet Connection Help By Way Of Remote Support | Price | Their Price | Save! |
| Wireless Network Diagnostic and Repair | $75 | $99 | |
| Having problems with your wireless network? We'll connect to your computer online or help over the phone at 1 773 671 2088. | |||
| The service includes: | |||
| Diagnosis to discover the cause of the problem | |||
| Troubleshoot and repair your network connection | $24 | ||
| ISP Troubleshooting | $75 | $99 | |
| Are you having problems connecting with your current high-speed or dial-up service? Call 1 773 671 2088 | |||
| The service includes: | |||
| Diagnose what is causing the issue | |||
| Help you get back on-line | |||
| ISP not included. | $24 | ||
| My Computer Isn't Working By Way Of Remote Support | Price | Their Price | Save! |
| Operating System Repair with Online Diagnostic | $75 | $99 | |
| Find out what's wrong with your computer and get it fixed. | |||
| The service includes: | |||
| Online diagnosis to discover the cause of crashes, lockups or unusual PC slowness | |||
| Service to fix the issue - includes virus and spyware removal | $24 | ||
| Software Troubleshooting with Online Diagnostic | $69 | $79 | |
| Get help with your productivity software issues online or over the phone. | |||
| The service includes: | |||
| Help repairing, troubleshooting, or installing one software title (Word, Excel, Quicken, Photoshop, Outlook) | |||
| Help properly configuring the software setting | |||
| Working high-speed internet connection required. Service excludes operating system installation. Software not included. | $10 | ||
| Prevent Computer Problems Before They Start By Way Of Remote Support | Price | Their Price | Save! |
| Computer Optimization | $35 | $49 | |
| Your computer, just like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. A Computer Optimization service is a good thing you can do to preserve the health of your PC. A good rule of thumb is to have your system Optimized every six months. | |||
| The service includes: | |||
| Adjustment your computer's system settings for a faster and smoother performance | |||
| Update your PC with the most recent updates to guard against security threats | |||
| Hard drive data clean up | $14 | ||
| Wireless Network Security | $35 | $49 | |
| Did you know that 80% of wireless networks are not secure? How secure is your network? Call 1 773 671 2088 and Agents can check the security of your existing Wireless Network using your high-speed internet connection. | |||
| The service includes: | |||
| Check if encryption is enabled | |||
| Check to see if your SSID is enabled | |||
| Examine the PC for file sharing programs | |||
| Check to see if the firewall is enabled | |||
| We'll secure it and network one PC. | |||
| Hardware not included. Working high-speed internet connection required. For existing networks only. | $14 | ||
| PC Safety Check | $35 | $49 | |
| Online safety begins with you, know what's happening on your PC. Although the internet represents technological innovation, it can also harbor potential risks. But with careful use and awareness, every family can take advantage of the benefits of online education and entertainment, while minimizing the risks. | |||
| The service includes: | |||
| Check for AV and AS software and if it is up to date and is there a firewall in use. | |||
| Check for the current Window Patches | |||
| Examine the PC for file sharing programs - Kids often use these programs to download and share free music. This can pose several problems as it violates copyright laws and could render you responsible for these actions. Also your information and data could be in a shared location, meaning others can download it through these programs. | |||
| View the history of visited websites - Steer clear of websites of ill repute — these are a haven for malicious and annoying intruders | |||
| IM Check - Suggestive names can attract unwanted attention. Do not use last names in children's and teen's email addresses or screen names | |||
| Search of MySpace and Google for personal Info | |||
| Give suggestion on how to improve your safety online | $14 | ||
| I Want to Use My Computer With Other Things By Way Of Remote Support | Price | Their Price | Save! |
| MP3 Setup and Training | $35 | $49 | |
| Get your MP3 player working. Have an agent set-up your new MP3 player online through your PC. | |||
| The service includes a brief tutorial on how to: | |||
| Use your MP3 player | |||
| Burn your own CDs and rip (copy) your CDs onto the computer | |||
| Transfer tunes to your MP3 player | |||
| Organize your new music library | |||
| Working high speed internet connection required. Hardware not included. | $14 | ||
| Peripheral Setup (Printer, Digital Camera, etc.) | $35 | $49 | |
| Need help connecting something to your computer? This service is the quick and painless way to ensure your printer, digital camera or other digital device is correctly installed. | |||
| The service includes: | |||
| Guiding you through the connection steps over the phone or online | |||
| Help properly configure your device settings | |||
| Working high speed internet connection required. Hardware not included. | $14 | ||
| Ala carte By Way Of Remote Support | Price | Their Price | Save! |
| Online Diagnostic | $19 | $29 | |
| Agents will get to the heart of the matter and root out the problem through a series of system checks and diagnostics. | $10 |